Privacy Policy
This Privacy Policy describes how ACLM Institute of Professional Studies may collect, use, disclose and protect information when you visit our website, make an enquiry or participate in a programme.
1. Information we may collect
- Contact and enquiry details: name, phone number, email address, and the information you provide in forms, chat or communications.
- Course and student information: course interest, enrolment details, attendance, progress, assessment or certificate-related information where relevant.
- Payment-related records: payment status, transaction references and receipts. Do not send full card details or passwords through enquiry forms or chat.
- Technical information: device/browser details, approximate usage data, log information and cookies or similar technologies where enabled.
2. How we use information
We may use information to respond to enquiries, explain courses, process registrations and payments, provide learning and administrative services, verify contact details where a verification process is used, issue relevant updates, improve our website and maintain security and records.
3. Cookies, analytics and website tools
Our website may use cookies or analytics tools, where enabled, to understand site usage, maintain functionality and improve the visitor experience. Browser settings may allow you to manage cookies. Some website features may not work as intended if certain cookies are blocked.
4. Sharing and service providers
We do not sell personal information to advertisers. We may share information with service providers who support website hosting, communications, verification, analytics, payment processing or course operations, and where required by law or necessary to protect rights and security. Such providers may process information according to their own terms and applicable arrangements.
5. Retention and security
We retain information for as long as reasonably needed for the purposes described in this policy, including educational, administrative, legal and accounting requirements. We use reasonable safeguards designed to protect information, but no website or electronic transmission can be guaranteed completely secure.
6. Your choices and requests
You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law and records we are required or permitted to retain. You may also ask us to stop sending non-essential promotional communications. We may need to verify your identity before acting on a request.
7. Children and student information
If information relates to a learner who is a minor, it should be provided by a parent or lawful guardian where required. Parents or guardians may contact ACLM with questions about information provided for a minor.
8. External links and updates
Our website may link to third-party sites. This policy does not govern their practices. We may update this policy from time to time; the current version will be published on this page with its effective date.
9. Contact
For privacy-related questions or requests, contact ACLM Institute using the contact details published on our website.